I think LdapSummary page on the wiki has reference to a description about how to sync LDAP->RT user accounts.
On 5/26/06, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
Hi Jean-Francois, The way I went about it was to modify the User_Overlay.pm file subroutine called CanonicalizeUserInfo Our new method for that is located in: /local/lib/RT/User_Local.pm (this overtakes the original method version supplied with RT) Basically we just do a LDAP look up of the user as they are being created and then it places this information into their profile. If you need more detailed help let me know. Thanks, T.J. Maciak Internet/Intranet Developer Department of IT City of Grand Rapids P: (616)456-3713 F: (616)456-3448 -----Original Message----- From: Jean-Francois Levesque [mailto:[EMAIL PROTECTED] Sent: Thursday, May 25, 2006 4:10 PM To: rt-users@lists.bestpractical.com Subject: [rt-users] User info synchronization with LDAP Hi all! I installed RT3.4.5 with LDAP support as described at http://wiki.bestpractical.com/index.cgi?LDAP. It's working well, I can login with my LDAP credentials. Now, I'd like to synchronize the user info with my LDAP server. Any idea? Thanks! Jean-Francois _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
-- Best regards, Ruslan.
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