At Friday 5/11/2007 03:22 PM, Jared Hanks wrote:
Hello,
I'm trying to set the RefersTo link to another ticket while creating
it, but am not having any success.
I have the following in Custom action cleanup code:
1;
my $AttachObj = $self->TransactionObj->Attachments->First;
# go out if content is not text!
unless( $AttachObj->ContentType =~ /^text/ ) {
return 1;
}
my $content = $AttachObj->Content;
if( $content =~ m/^\RefersTo:\E\s*(\S+)\s*$/m ) {
$self->TicketObj->RefersTo( $1 );
}
if( $content =~ m/^\QSet-Status:\E\s*(\S+)\s*$/m ) {
$self->TicketObj->SetStatus( $1 );
}
I'm able to set the status but not the Refers to link. Any help is
appreciated.
Thanks,
Jared
Jared,
$self->TicketObj->RefersTo will return the link information for the
ticket. To set links, you should use AddLink (see Ticket API).
Steve
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