Thanks. I was able to figure it out. I used the following:
if( $content =~ m/^\QRefersTo:\E\s*(\S+)\s*$/m ) {
$self->TicketObj->AddLink(Type=> 'RefersTo', Target=> $1 );}
> Date: Fri, 11 May 2007 15:42:06 -0400> To: rt-users@lists.bestpractical.com>
> From: [EMAIL PROTECTED]> Subject: Re: [rt-users] Setting RefersTo links> > At
> Friday 5/11/2007 03:22 PM, Jared Hanks wrote:> >Hello,> >> >I'm trying to set
> the RefersTo link to another ticket while creating > >it, but am not having
> any success.> >> >I have the following in Custom action cleanup code:> >>
> >1;> >my $AttachObj = $self->TransactionObj->Attachments->First;> ># go out
> if content is not text!> >unless( $AttachObj->ContentType =~ /^text/ ) {> >
> return 1;> >}> >my $content = $AttachObj->Content;> >if( $content =~
> m/^\RefersTo:\E\s*(\S+)\s*$/m ) {> > $self->TicketObj->RefersTo( $1 );> >}>
> >> >if( $content =~ m/^\QSet-Status:\E\s*(\S+)\s*$/m ) {> >
> $self->TicketObj->SetStatus( $1 );> >}> >> >I'm able to set the status but
> not the Refers to link. Any help is > >appreciated.> >> >Thanks,> >Jared> >
> Jared,> > $self->TicketObj->RefersTo will return the link information for the
> > ticket. To set links, you should use AddLink (see Ticket API).> > Steve > >
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