I recently start to use RT for tracking bugs and issues in projects for
my customers. Now I would like to extend this to open source software,
where everyone should be able to view and comment on tickets.
Questions:
1. How can I setup a "guest" account for unauthorized users like on
rt.cpan.org ?
2. How can I instruct RT to add a comment to ticket #12345 from an email
to [EMAIL PROTECTED] with arbritrary subject ?
Regards
Racke
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Expert Interchange Consulting and System Administration
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Interchange Development Team
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