Jesse Vincent wrote:

On May 14, 2007, at 11:20 AM, Stefan Hornburg wrote:

I recently start to use RT for tracking bugs and issues in projects for my customers. Now I would like to extend this to open source software,
where everyone should be able to view and comment on tickets.

Questions:

1. How can I setup a "guest" account for unauthorized users like on rt.cpan.org ?


Have a look at these distributions in the RT svn repository.

    RT-BugTracker/
    RT-BugTracker-Public/

The latter one bugs out on RT 3.6.1 (Debian packages from etch) with:

System error
error: Error during compilation of /usr/share/request-tracker3.6/html/Callbacks/BugTracker-Public/autohandler/Default: Variable "$session" is not imported at /usr/share/request-tracker3.6/html/Callbacks/BugTracker-Public/autohandler/Default line 3. Global symbol "$session" requires explicit package name at /usr/share/request-tracker3.6/html/Callbacks/BugTracker-Public/autohandler/Default line 3.

context:        
1:      <%init>
2:      if ( $session{'CurrentUser'}->Name eq $RT::WebPublicUser
3:      or defined $session{'BitcardUser'} or defined 
$session->{'CurrentUser'}->{'OpenID'} )
4:      {
5:      # This is a public user, we only want them going to /Public/
6:      #
7:      # The following logic is very similar to the priv/unpriv logic
...     
code stack:     /usr/share/perl5/HTML/Mason/Interp.pm:445
/usr/share/perl5/HTML/Mason/Request.pm:1087
/usr/share/perl5/HTML/Mason/Request.pm:1020
/usr/share/perl5/HTML/Mason/Request.pm:1198
/usr/share/request-tracker3.6/html/Elements/Callback:83
/usr/share/request-tracker3.6/html/autohandler:255
raw error

Any advice ?

Thanks
        Racke

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