On May 14, 2007, at 11:20 AM, Stefan Hornburg wrote:
I recently start to use RT for tracking bugs and issues in projects for my customers. Now I would like to extend this to open source software,where everyone should be able to view and comment on tickets. Questions:1. How can I setup a "guest" account for unauthorized users like on rt.cpan.org ?
Have a look at these distributions in the RT svn repository.
RT-BugTracker/
RT-BugTracker-Public/
2. How can I instruct RT to add a comment to ticket #12345 from an email to [EMAIL PROTECTED] with arbritrary subject ?
have a look at rt-mailgate --help Look for the --extension flag
Regards Racke -- LinuXia Systems => http://www.linuxia.de/ Expert Interchange Consulting and System Administration ICDEVGROUP => http://www.icdevgroup.org/ Interchange Development Team _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED]Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
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_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
