Comparing a internet browser to a word processor makes no sense. Perhaps your users should be composing their replies in a text editor if they are losing their form posting content so often.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Robert Grasso Sent: Saturday, 2 June 2007 1:09 AM To: Toby Darling; RT Users Subject: RE: [rt-users] RT 4 oh, I agree, I am using such an extension myself - but first, not all of our staffers use Firefox, many of them use MSIE - and I cannot change this - but anyway, so many office softwares, proprietary or not, use to supply such a "Save as" function nowadays (OpenOffice does), that you would expect that it's implemented in the software you are using, without having to setup some workaround yourself ... > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Toby > Darling > Sent: Friday, June 01, 2007 3:58 PM > To: RT Users > Subject: Re: [rt-users] RT 4 > > > > my users would deeply appreciate being able to temporarily SAVE a > > draft ticket > > If they're using firefox, I can recommend the Save Text Area > extension, it's got save to, and load from file, as well as autosave. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
