Hi, System groups: Everyone: CreateTicket Unprivileged: CreateTicket, ReplyToTicket, ShowOutgoingEmail, Watch Requestor: CreateTicket, ModifyTicket, ReplyToTicket, ShowOutgoingEmail, Watch
No user-defined groups with special privileges exist. For the problematic queue: Everyone: CommentOnTicket, CreateTicket, ReplyToTicket I really can't see any more privileges that might collide with the reply to the ticket requestor, however the fact that only new requestors receive a reply points into that direction I think... Any idea on how to debug that? The debug log just says "no recipient found, not sending" on one of the "problematic" cases, but it doesn't say why... Regards, --ck PS: And sorry for the resend. -- http://www.de-punkt.de [ [EMAIL PROTECTED] ] http://www.stormix.de PHP-Anwendungen sind gefährdet! SQL-Injection, XSS, Session-Angriffe, CSRF, Commandshells, Response Splitting,... böhmische Dörfer? Dann gleich "PHP-Sicherheit" direkt beim Verlag vorbestellen! http://www.php-sicherheit.de/ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
