Hi, the rt debug log looks like this during one of the "broken" transactions:
[Fri Aug 31 14:26:21 2007] [debug]: About to commit scrips for transaction #324709 (/usr/local/rt/lib/RT/Transaction_Overlay.pm:173) [Fri Aug 31 14:26:21 2007] [info]: <[EMAIL PROTECTED]> #59902/324709 - Scrip 7 CorrespondNotify (/usr/local/rt/lib/RT/Action/SendEmail.pm:237) [Fri Aug 31 14:26:21 2007] [info]: <[EMAIL PROTECTED]> No recipients found. Not sending. (/usr/local/rt/lib/RT/Action/SendEmail.pm:249) [Fri Aug 31 14:26:21 2007] [info]: <[EMAIL PROTECTED]> #59902/324709 - Scrip 5 CorrespondNotifyAdminCC (/usr/local/rt/lib/RT/Action/SendEmail.pm:237) [Fri Aug 31 14:26:21 2007] [debug]: Converting 'ISO-8859-1' to 'utf-8' for text/plain - Re: AW: AW: [Filoo GmbH #59902] testmail (/usr/local/rt/lib/RT/I18N.pm:226) [Fri Aug 31 14:26:21 2007] [debug]: About to think about scrips for transaction #324710 (/usr/local/rt/lib/RT/Transaction_Overlay.pm:160) [Fri Aug 31 14:26:21 2007] [info]: <[EMAIL PROTECTED]> sent To: "AdminCc of Filoo GmbH Ticket #59902":; Bcc: [EMAIL PROTECTED], [EMAIL PROTECTED], [EMAIL PROTECTED] (/usr/local/rt/lib/RT/Action/SendEmail.pm:312) [Fri Aug 31 14:26:21 2007] [info]: <[EMAIL PROTECTED]> #59902/324709 - Scrip 6 CorrespondNotifyReq (/usr/local/rt/lib/RT/Action/SendEmail.pm:237) [Fri Aug 31 14:26:21 2007] [info]: <[EMAIL PROTECTED]> No recipients found. Not sending. (/usr/local/rt/lib/RT/Action/SendEmail.pm:249) [Fri Aug 31 14:26:21 2007] [warning]: Use of uninitialized value in concatenation (.) or string at /usr/local/rt/share/html/REST/1.0/NoAuth/mail-gateway line 66. (/usr/local/rt/share/html/REST/1.0/NoAuth/mail-gateway:66) The scrip is actually executed, but no recipient is found... how could that happen? --ck _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
