At Wednesday 12/12/2007 09:26 AM, you wrote:
Not sure if this is what you mean. You can add a new CF value, then run a query for the old value, and then in the bulk update page remove the old value and add the new one.

On 12/11/07, William McKee <<mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED]> wrote:
According to the wiki[1], there is no way to use the rt tool to make
mass updates to a custom field value. Has anyone written a script that
can handle this task?

Thanks,
William

I think William is on 3.4, so there's no bulk CF update in the web interface. The only solution (short of a 3.6 upgrade) would be a custom perl script - I don't think the 3.4 CLI can do this.

Steve
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