You could modify the database table directly if you don't mind not having a ticket history entry for it. Table ObjectCustomFieldValues.
On 12/11/07, William McKee <[EMAIL PROTECTED]> wrote: > According to the wiki[1], there is no way to use the rt tool to make > mass updates to a custom field value. Has anyone written a script that > can handle this task? > > > Thanks, > William > > [1] http://wiki.bestpractical.com/view/UseRtTool > > -- > Knowmad Technologies - Web Site Development & Programming > W: http://www.knowmad.com | E: [EMAIL PROTECTED] > P: 704.343.9330 | http://www.LinkedIn.com/in/williammckee > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: > > If you sign up for a new RT support contract before December 31, we'll take > up to 20 percent off the price. This sale won't last long, so get in touch > today. > Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. > > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
