First of all, what error messages were generated when you tried to send email to the RT address via bounced emails or from RT/mail logs?
Secondly, rt-mailgate works just fine with HTTPS only installs - you've got to make sure that all your SSL related PERL modules have been installed, namely Crypt::SSLeay Lastly, what do your aliases look like? James Moseley "Roy Sowa" <[EMAIL PROTECTED] c.gc.ca> To Sent by: <rt-users@lists.bestpractical.com> rt-users-bounces@ cc lists.bestpractic al.com Subject [rt-users] rt-mailgate HTTPS 01/20/2008 08:11 AM I have seen list reference to email tickets not working with HTTPS configurations. Some indicate that a local http connection must exist for the rt-mailgate to work my current install is 3.6.5 using Lighttpd Everything is working fine using the GUI. but I cannot get emails to open tickets. I have verified that I can actually receive smtp mail sent to a user on the box. - I redirect my http to https - my /etc/aliases point to the https url -my lighttpd.conf is below; $SERVER["socket"] == "xx.xx.xx.xx:80" { #server.document-root = "/" server.document-root = "/opt/rt3/share/html/" url.redirect = ( "^/(.*)" => "https://mysite/$1" ) } $SERVER["socket"] == "xx.xx.xx.xx:443" { server.document-root = "/opt/rt3/share/html/" url.rewrite = ( "^(.*)/Ticket/Attachment/(.*)" => "/$1/Ticket/Attachment/$2/" ) fastcgi.map-extensions = ( ".css" => ".html", ".js" => ".html", "/" => ".html" ) ssl.engine = "enable" ssl.pemfile = "/etc/lighttpd/ssl/domain.com/server.pem" $HTTP["useragent"] =~ ".*MSIE.*" {server.max-keep-alive-requests = 0 } } I do not know where best to try and resolve this ...( web config or rt-mailgate ) I would be very grateful if someone could point me in the right direction on what or where to go from here. Thanks Roy _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com