This is done in the RT_SiteConfig.pm file. http://wiki.bestpractical.com/view/EmailInterface has much to say on the subject.
-- Joe Hartley | Sr. Linux SysAdmin Retail Solutions, Inc. (formerly VeriSign RDS) 6 Blackstone Valley Place, Suite 402 Lincoln, RI 02865 [EMAIL PROTECTED] +1 401.642.1140 (o) | +1 401.642.1101 (f) -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nelson Pereira Sent: Thursday, March 27, 2008 7:55 AM To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Intergrating wo MS Exchange How do you setup RT to send mail via sendmail (like auto responses) with a specific username? All the emails sent from RT must be (for testing purposes) sent from [EMAIL PROTECTED] How do I accomplish this? PS: RT on CentOS5 with sendmail as MTA. Thanks Nelson Pereira Senior Network Administrator Protus IP Solutions Inc. [EMAIL PROTECTED] phone: 613.733.0000 ext.528 MyFax: 613.822.5083 www.myfax.com Refer your friends and colleagues to MyFax! Click here for more information. www.MyFax.com -----Original Message----- From: Post [mailto:Post] Sent: Wednesday, March 26, 2008 2:42 PM To: Nelson Pereira Subject: NDN: Re: [rt-users] Intergrating wo MS Exchange Sorry. Your message could not be delivered to: Alexander Liebl (Mailbox or Conference is full.) _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com