Tim,
There should be a drop-down that displays the Queue's available to the
current user. It is usually in alphabetical order. There may be a way to
change that, but I don't know of it.
Kenn
LBNL
On 4/11/2008 4:37 PM, Tim Gustafson wrote:
> Hello everyone!
>
> Please forgive the potentially silly question, but I've Google this and
> haven't been able to come up with anything.
>
> Where the heck do you set the default queue for new tickets when users click
> the "New ticket in" button at the top of the screen?
>
> Tim Gustafson
> SOE Webmaster
> UC Santa Cruz
> [EMAIL PROTECTED]
> (831) 459-5354
>
>
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