Hi,

>> Dashboard, Queue and Ticket. Should it be translated or should it be
>> like it is?

My experience is that it makes it easier not to translate Queue and 
Ticket. I myself find it very confusing to explain anything to my 
RT-Users about Stapel and not Queue. So, at least stay with Queue and 
Ticket. Since I don't know what the Dashboard in RT is, just leave it...

Regards,
Violetta
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