Apply the following http://wiki.bestpractical.com/view/ModifyQuery and add the keyword any to a search for a ticket regardless of status.
<%init> #active is the default: open new stalled $$query =~ s/\bany\b/new open resolved stalled rejected deleted/i; #$$query =~ s/\bclosed\b/resolved rejected deleted/i; </%init> <%args> $query => undef </%args> P.S. This patch has been added to SimpleSearchExcludeResolved, since that seemed the best match, and it's linked from ModifyQuery. -- Cambridge Energy Alliance: Save money & the planet _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
