On Sun, 19 Oct 2008 11:27:23 -0400, Monti gmail <[EMAIL PROTECTED]> wrote:
> Thank you, that works grate :) > Is there a way to set a Custom Field value in the email template? > > I have set a Custom Field for a queue, I want to be able to create a new > ticket using mailgate but also to be able to set a value for the Custom > Field. Take a look at Dirk Pape's Extract Custom Fields: http://wiki.bestpractical.com/view/ExtractCustomFieldValues Steve _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
