> I know how to identify the transaction numbers (from the links to the > transactions in the ticket history), but is there any easy way to move the > transactions to the correct ticket?
I'm sure someone else will have a more authoritative answer, but it looks as if you could simply update the "objectid" field of the corresponding transaction in the transactions table. Something like: update transactions set objectid = <new ticket id> where id = <transaction id>; This worked just fine in my simple test. Note that I'm working from RT 3.8.1 assumptions, but our production RT 3.4.6 install appears to have a similar schema. -- Lars Kellogg-Stedman <[EMAIL PROTECTED]> _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
