Thanks Mike, I did follow as per instructions with 'perl Makefile.PL', 'make', and 'make install'. I just reported here up until my first error as I assumed the next error was related to the first reported. Anyway, I continued on to edit the /opt/rt3/etc/RT_SiteConfig.pm by adding 'Set( @Plugins, qw(RT::Authen::ExternalAuth) );' as per the readme file. After that, if I attempt to restart Apache, the server fails and the error logs report the following: Can't locate Net/LDAP.pm in @INC (@INC contains: /opt/rt3/bin/../local/lib /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib /opt/rt3/bin/../lib /etc/perl /usr/local/lib/perl/5.8.8 /usr/local/share/perl/5.8.8 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8 /usr/local/lib/site_perl . /etc/apache2) at /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth /LDAP.pm line 2.\nBEGIN failed--compilation aborted at /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth /LDAP.pm line 2.\nCompilation failed in require at /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth .pm line 28.\nBEGIN failed--compilation aborted at /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth .pm line 28.\nCompilation failed in require at /opt/rt3/bin/../lib/RT.pm line 624.\nCompilation failed in require at (eval 2) line 1.\n
Thanks again -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Peachey Sent: Thursday, November 20, 2008 12:38 AM To: Kevin Murphy Cc: RT-Users@lists.bestpractical.com Subject: Re: [rt-users] ExternalAuth installation problems and can Authenticating RT against Active Directory be done with version 3.8? Kevin Murphy wrote: > Hi RT List, > > I attempted installing with CPAN, but that resulted in: > > > > Warning: Cannot install RT::Authen::ExternalAuth, don't know what it is. > > Try the command > > i /RT::Authen::ExternalAuth/ > > to find objects with matching identifiers. > I don't know why this would be. But manual installation is just as good so it doesn't matter much. > > > So, I followed the manual install instructions, but when I run > > Perl Makefile.PL > > The response is > > Cannot determine perl version info from > lib/RT/Authen/ExternalAuth.pm > Cannot determine author info from lib/RT/Authen/ExternalAuth.pm > Cannot determine license info from lib/RT/Authen/ExternalAuth.pm > Using RT configuration from /opt/rt3/lib/RT.pm: > ./etc => /opt/rt3/local/plugins/RT-Authen-ExternalAuth/etc > ./html => /opt/rt3/local/plugins/RT-Authen-ExternalAuth/html > ./lib => /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib > Cannot determine perl version info from lib/RT/Authen/ExternalAuth.pm > Writing Makefile for RT::Authen::ExternalAuth I don't know what's causing the "cannot determine" warnings, I guess I just haven't yet accounted for a newer version. > > Can anyone inform me of what I am doing wrong here? Nothing, you just stopped too early. Once you've done `perl Makefile.PL` you need to do `make` and `make install`. -- Kind Regards, __________________________________________________ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered In England http://www.jennic.com __________________________________________________ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
