Thank you, but theres no option for Quick Delete. This would be very helpful to delete spam and duplicate messages quickly.
Med vennlig hilsen / with kind regards Steffen Tronstad BroadPark Games drift/design NextGenTel AS, part of TeliaSonera Group Tlf: +47 466 988 46 Mail: s...@nextgentel.com <mailto:s...@nextgentel.com> please don't print this e-mail unless you really need to. -----Opprinnelig melding----- Fra: Jerrad Pierce [mailto:jpie...@cambridgeenergyalliance.org] Sendt: 19. desember 2008 16:10 Til: Steffen Tronstad Kopi: rt-users@lists.bestpractical.com Emne: Re: [rt-users] Customize 10 newest unowned tickets On Fri, Dec 19, 2008 at 07:54, Steffen Tronstad <s...@nextgentel.com> wrote: > I want to customize the " 10 newest unowned tickets" to include a > quick-delete button, and to show the requestors email-address (or even > better, the email without @domain.tld) > > Is there any template-file I can edit to make these changes ? Just edit the search (click the box title, and then Edit Search) and save it. If you do it as root its a global change, as non-root if can only save to a self-named search, and then you need to add that to your RT at a Glance. -- Cambridge Energy Alliance: Save money. Save the planet. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com