On Mon, Dec 22, 2008 at 07:52:01PM +0100, Steffen Tronstad wrote: > Making myself understood: FAILED. > > I'm talking about the few spammails that will always get trough the > spamfilters, that cannot be automaticly put in its own queue for spam. 1-2% > of spam has to be removed manually... there will always be some spam messages > getting trough. > > I need a how-to implement the button in the 10 newest unowned tickets (i.e. > right after the 'Take' button) that immidiatly delete the ticket and just > refreshes the index page. > I do not have a solution, but 1-2% miss rate is pretty bad. A good Baysian filter should give 0.01-0.02% miss rate.
Ken _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com