Making myself understood: FAILED. I'm talking about the few spammails that will always get trough the spamfilters, that cannot be automaticly put in its own queue for spam. 1-2% of spam has to be removed manually... there will always be some spam messages getting trough.
I need a how-to implement the button in the 10 newest unowned tickets (i.e. right after the 'Take' button) that immidiatly delete the ticket and just refreshes the index page. Med vennlig hilsen / with kind regards Steffen Tronstad BroadPark Games drift/design NextGenTel AS, part of TeliaSonera Group Tlf: +47 466 988 46 Mail: s...@nextgentel.com <mailto:s...@nextgentel.com> please don't print this e-mail unless you really need to. -----Opprinnelig melding----- Fra: Jerrad Pierce [mailto:jpie...@cambridgeenergyalliance.org] Sendt: 22. desember 2008 18:38 Til: Steffen Tronstad Kopi: rt-users@lists.bestpractical.com Emne: Re: [rt-users] Customize 10 newest unowned tickets On Mon, Dec 22, 2008 at 12:31, Steffen Tronstad <s...@nextgentel.com> wrote: > I already have a decent spamfilter at the mailserver, but it is the 1-2% of > spam always getting trough the filters I'm after. And they have to be > manually deleted. The point there is to automagically sort them into their own queue. You then periodically review that queue as part of doing a bulk update on it to delete/reject the tickets. -- Cambridge Energy Alliance: Save money. Save the planet. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
