Hello everyone, I'm a begginer in RT, i installed rt3.8.1, and i want to generate tickets by email, for that i installed RT-Extension-CommandByMail0.06, all the commands woke except those of Custom Field, to resolve this prolem i installed ExtractCostomFieldValues, it workes for the new custom fields, but when i test it with the old Custom Field it dosn't work, I change this line: last if $line !~ /^(?:(\S+)\s*?:\s*?(.*)\s*?|)$/; with last if $line !~ /^(?:([^:]+)\s*?:\s*?(.*)\s*?|)$/; but it doesn't work, please help me.
Best regards,
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