also, what would be the easiest way to stop RT from quoting all the text on "comment" or "reply"? can i have the "comment" link NOT quote any text, and the "reply" link quote the entire message being replied to?
thanks! -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Gabriel Cadieux Sent: Friday, October 31, 2008 10:52 AM To: RT Users Mailing List (E-mail) Subject: [rt-users] (no subject) hi all! is there a simple way to get stalled tickets to also show up in the "10 highest priority tickets that i own" along with the open ones? thanks Gabriel Cadieux Systems Engineer & IT Security Analyst STI - Secure Technologies International, Inc. Tel. (613) 830-3131 ext. 304 Cel. (613) 608-4635 Fax. (613) 830-5320 www.securetechnologies.ca _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com