Hello list, After some initial confusion, i realized that a user's "10 latest" block gets the 10 latest tickets, and THEN filters it for what queues that user is allowed to see - sometimes resulting in 4 tickets, or 1 ticket, or no tickets at all!
I'm not sure how, or if i can, change this behaviour. I'd like the 10 most recent to show 10 tickets at all times - for permissions-filtering to occur before the 10 most recent are counted. Any ideas? -- /chown -R us:us /yourbase _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
