> We want to add a column to the Quick Search on the RT at a Glance screen for > Staged. So, across the top of Quick Search you would see Queue New Open > Stalled Staged. I have hunted and hunted and can't figure out how to do > that. Is it possible? You have to be root to edit the global queries for widgets on the front page, but Quicksearch appears to be special, and apparently requires tweaking a local copy of share/html/Elements/Quicksearch; it's a simple file though.
> Once you click on a queue, we want to ensure that tickets with a status of > staged show up in the list. Add Staged to @ActiveStatus in RT_SiteConfig.pm (copying from RT_Config.pm as necessary) -- Cambridge Energy Alliance: Save money. Save the planet. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com