On Mon, 23 Feb 2009 05:36:41 -0500, George Beitis <george.bei...@googlemail.com> wrote:
> Hey everyone, > my problem has to do with setting permissions. > > I have created a queue called IT support, and a group called Company > Employees. The Employee group has the following rights on the group: > create > ticket and show ticket. These don't seem to be enough for a user in the > group employees to create a ticket as the queue name doesn't come up in > the > create queue section of the screen or the quick create widget. Am I > doing > something wrong there? > > George I think you may also need to grant SeeQueue on the queue to the group. Steve -- Stephen Turner Senior Programmer/Analyst - SAIS MIT IS&T _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
