On Tue, 24 Feb 2009 01:54:38 -0500, George Beitis <george.bei...@googlemail.com> wrote:
> If i did that, wouldn't that allow the user to view all the tickets in a > queue? > > On Mon, Feb 23, 2009 at 5:16 PM, Stephen Turner <stur...@mit.edu> wrote: >> I think you may also need to grant SeeQueue on the queue to the group. >> >> Steve >> No, it just allows them to see the queue. ShowTicket would allow them to see all tickets. Steve -- Stephen Turner Senior Programmer/Analyst - SAIS MIT IS&T _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com