On Friday 06 March 2009 14:04:17 Jim Tambling wrote: > Hi > > I am trying to get shredder working, I have created the directory and > made it writable by www-data but I still get an error; > > "Shredder needs a directory to write dumps to. Please check that you > have <span class="file-path">/usr/local/rt/var/data/RT-Shredder</span> > and it is writable by your web server." > > Am I missing something? > Maybe www-data is the wrong user/group - please post the result of:
ls -l /usr/local/rt/var/data/RT-Shredder and (for apache or httpd): ps -ef | grep httpd and the results of running the "groups" command against the RT "user", something _like_ this might do it: groups rtuser -- Richard Foley Ciao - shorter than aufwiedersehen http://www.rfi.net/ _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com