Hi Guys,
I am experiencing an issue using CommandByMail and multi-valued custom
fields. We running RT 3.8.2.
The following fields are one value and works perfectly.
cf.{Category}: Telecom - Combobox: Select or enter one value
cf.{Origin}: E-mail - Select one value
cf.{Severity_Level}: 5 - Select one value
But the following fields are multiple values and do not work.
cf.{Equipment Impacted}: Router - Select multiple values
cf.{Services Impacted}: Internet - Select multiple values
Due to the spacing in the field name we have tried with quotations
(single/double) and without.
Any Thoughts?
Regards,
Robert Walford
Network Administrator
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