Think that I've implemented these with "Set", "Add" and "Del" prefixes.
On Mon, Mar 30, 2009 at 7:58 PM, Givano <giv...@gmail.com> wrote: > Hi Robert, > > I had similar problem with one values fields with spacing in the name and it > worked only after I removed the spacing. I didn't tried it with "Select > multiple values" fields. > > BR, Ivan > > 2009/3/20 Robert Walford <robertwalf...@compupay.com> >> >> Hi Guys, >> >> >> >> I am experiencing an issue using CommandByMail and multi-valued custom >> fields. We running RT 3.8.2. >> >> >> >> The following fields are one value and works perfectly. >> >> cf.{Category}: Telecom – Combobox: Select or enter one value >> >> cf.{Origin}: E-mail - Select one value >> >> cf.{Severity_Level}: 5 - Select one value >> >> >> >> But the following fields are multiple values and do not work. >> >> cf.{Equipment Impacted}: Router – Select multiple values >> >> cf.{Services Impacted}: Internet – Select multiple values >> >> >> >> >> >> Due to the spacing in the field name we have tried with quotations >> (single/double) and without. >> >> >> >> Any Thoughts? >> >> >> >> >> >> Regards, >> >> >> >> Robert Walford >> >> Network Administrator >> >> >> >> _______________________________________________ >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users >> >> Community help: http://wiki.bestpractical.com >> Commercial support: sa...@bestpractical.com >> >> >> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. >> Buy a copy at http://rtbook.bestpractical.com > > > _______________________________________________ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: sa...@bestpractical.com > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com