Hello slight problem, RT doesn't send any mail since I updated the configuration (nothing in rt's logs )
any help appreciated ! Oleg. On Thu, 2009-04-23 at 09:49 +0100, Oleg Sladkoff wrote: > Hi Ruslan > thanks for your feedback :) > > after making a few tests it appears that the gap appears whenever > someone is in CC on the ticket (This message will be sent to...) > > On mysql side I do not see any slow query (time >1) and I see no > process (show process list). > > after following sendmailtips my problem was fixed :) > > in RT_SiteConfig.pm : > Set($SendmailArguments, "-ODeliveryMode=q" ); > > thanks for your help ! > > > best regards, > Oleg. > > > On Wed, 2009-04-22 at 22:32 +0100, Ruslan Zakirov wrote: > > > Check out RT logs and look at timings. It may help you spot big gaps > > and localize problem. > > > > It can be sendmail or whatever you use as MTA: > > http://wiki.bestpractical.com/view/SendmailTips > > > > What have you done to make sure it's not mysql? > > > > On Wed, Apr 22, 2009 at 7:40 PM, Oleg Sladkoff <sladk...@yahoo-inc.com> > > wrote: > > > Hi > > > > > > Since a few weeks it takes about 10 seconds whenever I update any > > > ticket . > > > Looking at mysql I don't see any activity. > > > > > > Any idea where the problem could come from ? > > > > > > -- > > > Oleg Sladkoff > > > KELKOO - Service Architect > > > oleg.sladk...@kelkoo.com > > > Yahoo messenger : Kelkoooleg > > > tel : +33 (0)476848147 > > > gsm : +33(0)675768532 > > > > > > _______________________________________________ > > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > > > > Community help: http://wiki.bestpractical.com > > > Commercial support: sa...@bestpractical.com > > > > > > > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > > > Buy a copy at http://rtbook.bestpractical.com > > > > > > > > > > > -- > Oleg Sladkoff > KELKOO - Service Architect > oleg.sladk...@kelkoo.com > Yahoo messenger : Kelkoooleg > tel : +33 (0)476848147 > gsm : +33(0)675768532 -- Oleg Sladkoff KELKOO - Service Architect oleg.sladk...@kelkoo.com Yahoo messenger : Kelkoooleg tel : +33 (0)476848147 gsm : +33(0)675768532
_______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com