On Sat, Jul 11, 2009 at 12:47 PM, Asif Iqbal<vad...@gmail.com> wrote: > Hi > > When I send an comment and CC a mailing list, the users in mailing > list do not receive the comment. > > Is there a way not to put `Precendence: bulk' for comments made by a > ticket owner?
Is commenting the following line the only option? # grep Precedence /opt/rt3/lib/RT/Action/SendEmail.pm $self->SetHeader( 'Precedence', "bulk" ) unless ( $self->TemplateObj->MIMEObj->head->get("Precedence") ); > > Here is an snippet from the qmail log and syst...@example.net is a > mailing list (using ezmlm) > > 2009-07-11 15:43:10.056011500 new msg 403693 > 2009-07-11 15:43:10.056017500 info msg 403693: bytes 3175 from > <nob...@webrt.example.net> qp 10275 uid 7801 > 2009-07-11 15:43:10.098004500 starting delivery 3453258: msg 403693 to > local syst...@example.net > 2009-07-11 15:43:10.098057500 status: local 1/50 remote 0/300 > 2009-07-11 15:43:10.149047500 delivery 3453258: success: > Precedence:_junk_-_message_ignored/did_0+0+1/ > 2009-07-11 15:43:10.149572500 status: local 0/50 remote 0/300 > 2009-07-11 15:43:10.150401500 end msg 403693 > > > -- > Asif Iqbal > PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu > A: Because it messes up the order in which people normally read text. > Q: Why is top-posting such a bad thing? > -- Asif Iqbal PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu A: Because it messes up the order in which people normally read text. Q: Why is top-posting such a bad thing? _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com