> So just modify the correspondence template (I use it for comment and > correspondence) > like this? > > RT-Attach-Message: yes > > Precedence: auto-reponse > {$Transaction->Content()}
No, it's a header, so it goes before the blank line. Note that auto-response has no particular meaning, but was a random value I chose as an alternative to the inaccurate "bulk" _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com