This patch was cribbed from somewhere else and improved, but it's still not integrated into 3.8.4. Can we get this into 3.8.5 please?
--- lib/RT/Shredder/Plugin/Users.pm_orig 2009-07-23 13:29:58.000000000 -0700 +++ lib/RT/Shredder/Plugin/Users.pm 2009-07-23 13:31:26.000000000 -0700 @@ -165,7 +165,7 @@ ); } - if( $self->{'opt'}{'no_tickets'} ) { + if( exists( $self->{'opt'}{'no_tickets'} ) ) { return $self->FilterWithoutTickets( Shredder => $args{'Shredder'}, Objects => $objs, @@ -219,7 +219,8 @@ sub _WithoutTickets { my ($self, $user) = @_; my $tickets = RT::Tickets->new( $RT::SystemUser ); - $tickets->FromSQL( 'Watcher.id = '. $user->id ); + $tickets->{'allow_deleted_search'} = 1; + $tickets->FromSQL( 'Watcher.id = '. $user->id . ' OR Creator.id = '. $user->id ); # HACK: we may use Count method which counts all records # that match condtion, but we really want to know only that # at least one record exist, so we fetch first row only -- Jo Rhett Net Consonance : consonant endings by net philanthropy, open source and other randomness _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com