On Jul 31, 2009, at 3:57 PM, Kevin Falcone wrote:

On Fri, Jul 31, 2009 at 03:18:10PM -0400, Johnathan Bell wrote:

RT creates a User account behind your back when you do that.
They're an unprivileged user without a password, but RT needs the User
account to track things internally.

That makes sense....

Are you using RT::Authen::ExternalAuth or just normal RT auth?
If the former, go look at the AutoCreateNonExternalUsers config
setting (and your logs)


Yes. Set that to "1" and it works.... Just to be sure, these people who are "auto created" can't log in to RT? How are they keyed, by email address?

Thanks,
Johnathan

--
Johnathan Bell
Internet System Administrator, Baker College

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