On Thu, 10 Sep 2009, Jerrad Pierce wrote:

- If creating users is inevitable on initial import of mails, then it should
 be possible for the user to be autoremoved again after the ticket
 which created them has been removed.
I agree: http://rt3.fsck.com/Ticket/Display.html?id=13758
We have several special system users, and a user having no tickets
is not an adequate filter for cleaning out lusers with Shredder, and it
doesn't offer appropriate limits so we have to be careful to manually
uncheck each of them when shredding users.

Related to this automatic creation, I'm having a problem with people thinking that they should log in with their username portion of their email address. This leads to users having two accounts: one with and one without the domain. I would like to enforce username == emailaddress. How can I do this?

Note: I'm expecting the RT book to arrive any day, so if it's in the book, please kindly say what page.

--
David Griffith
dgri...@cs.csubak.edu
_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com

Reply via email to