Create a custom field, then setup the "link values to" field to point to Trac's ticket.
You can put an arbitrary URL in there that includes the value of your custom field, your CF, in your case. From: "Lander, Scott" <slan...@hearstsc.com> > > All, > > I have a need to link together RT tickets and Trac tickets. > Essentially, we do our change control within Trac. So, in RT, I have a CF > "Change Control", which, if set, I would like to have it link to the Trac > ticket. > > The problem is that the two ticket numbers won't match, and trac ticket > creation doesn't appear to allow you to set the ticket number (no > surprise). > > Can anyone think of anyway to do get the Trac ticket number back and > auto create the link? > > Thanks > > Scott > > > > ------------------------------------------------------------------------------------ > This e-mail message is intended only for the personal use of the recipient(s) > named above. If you are not an intended recipient, you may not review, copy > or distribute this message. If you have received this communication in error, > please notify the Hearst Service Center (cad...@hearstsc.com) immediately by > email and delete the original message. > ------------------------------------------------------------------------------------ > > >
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