On Thu, Sep 24, 2009 at 04:48:19PM +0200, Brumm, Torsten / Kuehne + Nagel / Ham MI-ID wrote: > Hi Ruslan, Raed, > > thanks for your support, it is working well now. > > Attached again the correct working scrip action, if someone else has a need > for this: > > my $Actor = $self->TransactionObj->Creator; > my $user = RT::User->new($RT::SystemUser); > $user->Load($Actor); > my $Name = $user->Name; >
FYI, you can use directly $self->TransactionObj->CreatorObj to get the user object. (CreatorObj does the same , i.e. load the user, but this will shorten you scrip ;)) _______________________________________________ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com