David,
Some users may be referred to by transaction history of a ticket because
they sent in corresponance or were the original requestor or owner.
Those kind of relationships shouldn't be deleted because it will cause
an error in yoiur history display.
Kenn
LBNL
On 10/14/2009 4:57 PM, David Hobley wrote:
All,
Having finally purged my db of deleted tickets, I am now trying to
delete the users who now have no tickets assigned to them. However
shredder is failing with rt 3.8.2:
[r...@samba sbin]# ./rt-shredder --plugin
"Users=no_tickets,1;status,any;replace_relations,Nobody;limit,5"
SQL dump file is '/opt/httpd/rt3/sbin/20091014T232306-0001.sql'
Next objects would be deleted:
RT::User-110031 object
RT::User-1080297 object
RT::User-911624 object
RT::User-352 object
RT::User-430 object
Do you want to proceed? [y/N] y
Couldn't wipeout object: Can't call method "new" on an undefined value
at /opt/httpd/rt3/sbin/../lib/RT/Transaction_Overlay.pm line 1031,
<STDIN> line 1.
Anyone any ideas?
--
Cheers,
David
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