Hi,
I've allowed a user to log in to view tickets - and this is really good
in the SelfService area.
However,, they can't create a ticket - what permissions do I have to
give where to allow a user to create a ticket in a single queue via the
web interface.
Thanks,
--
*Kevin Bailey*
Director/Programmer - Freeway Projects Limited
Web: www.freewayprojects.com <http://www.freewayprojects.com/>
Email: kbai...@freewayprojects.com <mailto:kbai...@freewayprojects.com>
Phone: +44 (0)1752 267090
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