Hi everyone, This is driving me crazy, so PLEASE, any help at all is greatly appreciated. Is there a way to have multiple child tickets created based on a Select Multiple custom field?
Example: Someone selects "Florida" and "Pennsylvania" in the "State" custom field. I would like this to create 2 tickets that depend on this ticket when the user clicks 'Save Changes' (if updating ticket) or 'Create' (if creating new ticket). One for Florida, and one for Pennsylvania. Is there a way to make this happen? Is this a clear enough description? Thanks again! Jonathan RT 3.6.5, MySQL -- View this message in context: http://old.nabble.com/Spawn-multiple-child-tickets-tp28755908p28755908.html Sent from the Request Tracker - User mailing list archive at Nabble.com. Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com