Personally, I patched the code to do it (not too easy as it is spread throughout the extensions codebase....) I can try to generate a diff if you¹d like in the next day or two...
On 26/10/10 4:09 PM, "Max McGrath" <mmcgr...@carthage.edu> wrote: > Thanks Kevin - > > Could you maybe give me a little detail on the custom .po file. I did find > this link (http://wiki.bestpractical.com/view/RenameRTFM) on the wiki -- but > wasn't sure how to implement it. So...I just went to > /opt/rt3/local/plugins/RT-FM/po and went in every .po file and replaced RTFM > with FAQ -- but that didn't seem to work. I still see RTFM on the left hand > side bar. > > I did figure out the permissions thing already -- I found RTFM had its own set > of permissions. > > Thanks again! > -- > Max McGrath > Asst. Network Admin/Systems Specialist > Carthage College > 262-552-5512 > mmcgr...@carthage.edu > > > On Tue, Oct 26, 2010 at 6:03 PM, Kevin Falcone <falc...@bestpractical.com> > wrote: >> On Fri, Oct 22, 2010 at 09:55:30AM -0500, Max McGrath wrote: >>> > First, how can I rename RTFM to FAQ (or even Canned replies). My >>> supervisor isn't a big fan of >> >> Using a custom .po file is probably easiest. >> >>> > Also, how can I disallow an unprivileged user to search for articles -- >>> since I don't want to >>> > use it for articles, I'm looking to use it for canned responses! >> >> Don't grant Unprivileged ShowArticle globally >> >> -kevin > > -- Gary L. Greene, Jr. IT Operations Minerva Networks, Inc. Cell: (650) 704-6633 Office: (408) 240-1239