A custom localization (.po) is a lot cleaner, and not hard. Copy po/rtfm.po to po/en.po (to create an English localization) and then run the script on it from http://wiki.bestpractical.com/view/RenameRTFM. Make sure the modified output gets moved to po/en.po and then restart RT.
Thomas On 26 Oct 2010 19:16, Gary Greene wrote: > Personally, I patched the code to do it (not too easy as it is spread > throughout the extensions codebase....) I can try to generate a diff if > you’d like in the next day or two... > > > On 26/10/10 4:09 PM, "Max McGrath" <mmcgr...@carthage.edu> wrote: > > Thanks Kevin - > > Could you maybe give me a little detail on the custom .po file. I > did find this link (http://wiki.bestpractical.com/view/RenameRTFM) > on the wiki -- but wasn't sure how to implement it. So...I just > went to /opt/rt3/local/plugins/RT-FM/po and went in every .po file > and replaced RTFM with FAQ -- but that didn't seem to work. I still > see RTFM on the left hand side bar. > > I did figure out the permissions thing already -- I found RTFM had > its own set of permissions. > > Thanks again! > -- > Max McGrath > Asst. Network Admin/Systems Specialist > Carthage College > 262-552-5512 > mmcgr...@carthage.edu > > > On Tue, Oct 26, 2010 at 6:03 PM, Kevin Falcone > <falc...@bestpractical.com> wrote: > > On Fri, Oct 22, 2010 at 09:55:30AM -0500, Max McGrath wrote: > > First, how can I rename RTFM to FAQ (or even Canned > replies). My supervisor isn't a big fan of > > Using a custom .po file is probably easiest. > > > Also, how can I disallow an unprivileged user to search for > articles -- since I don't want to > > use it for articles, I'm looking to use it for canned responses! > > Don't grant Unprivileged ShowArticle globally > > -kevin > > > > > -- > Gary L. Greene, Jr. > IT Operations > Minerva Networks, Inc. > Cell: (650) 704-6633 > Office: (408) 240-1239 >