Hey guys, So I'm having a bit of trouble here...
I'm trying to create a scrip to run, which is whenever a ticket is created for a specific queue, there is already text in the content window (like there is when you have a signature).
My scrip is: Condition: On Create Action: Create Tickets Template: Global Template: My template (text only) Stage: Transaction Create No custom conditions defined, Any ideas what I'm doing wrong? -- Kris Supervisor, Sales & Technical Support freephoneline.ca 605 Boxwood Drive Cambridge ON, N3E1A5
