Thank you Mathieu, this is perfect.
Kris
Supervisor, Sales & Technical Support
freephoneline.ca
605 Boxwood Drive
Cambridge ON, N3E1A5
On 11/10/2010 04:24 PM, Mathieu Longtin wrote:
Check this thread.
http://www.gossamer-threads.com/lists/rt/users/96835
--
Mathieu Longtin
1-514-803-8977
On Wed, Nov 10, 2010 at 3:32 PM, Kris Germann <[email protected]
<mailto:[email protected]>> wrote:
Hey guys,
So I'm having a bit of trouble here...
I'm trying to create a scrip to run, which is whenever a ticket is
created for a specific queue, there is already text in the content
window (like there is when you have a signature).
My scrip is:
Condition: On Create
Action: Create Tickets
Template: Global Template: My template (text only)
Stage: Transaction Create
No custom conditions defined,
Any ideas what I'm doing wrong?
--
Kris
Supervisor, Sales & Technical Support
freephoneline.ca <http://freephoneline.ca>
605 Boxwood Drive
Cambridge ON, N3E1A5
