Check this thread. http://www.gossamer-threads.com/lists/rt/users/96835
-- Mathieu Longtin 1-514-803-8977 On Wed, Nov 10, 2010 at 3:32 PM, Kris Germann <[email protected]> wrote: > Hey guys, > > So I'm having a bit of trouble here... > > I'm trying to create a scrip to run, which is whenever a ticket is created > for a specific queue, there is already text in the content window (like > there is when you have a signature). > > My scrip is: > > Condition: On Create > Action: Create Tickets > Template: Global Template: My template (text only) > Stage: Transaction Create > > No custom conditions defined, > > Any ideas what I'm doing wrong? > -- > > Kris > Supervisor, Sales & Technical Support > freephoneline.ca > 605 Boxwood Drive > Cambridge ON, N3E1A5 >
