On Thu, Jan 6, 2011 at 11:31 PM, Kris Germann <kris_germ...@295.ca> wrote:
> Also make sure you have RT-Attach-Message: yes and > {$Transaction->Content()} set. > > > Yes same as below. Content-Type: text/html RT-Attach-Message: Yes {$Transaction->Content()} > > > This is because it is only set up to ‘notify’ – Same thing here when I give > a ticket to a user I receive (Notify) an email: > > I am not doing this...it happens during normal correspondence when any of requestor send attachment. Wed Dec 31 17:00:00 1969: Request TicketID was acted upon. > > Transaction: Given to User1 by User2 > > Queue: QueueName > > Subject: Subject > > Owner: User > > Requestors: Requestor Email > > Status: Status > > Ticket <URL: URL> > > > > > > This transaction appears to have no content > > > > Or is this not what you are doing… > Yes this is not i am doing.