Rana Tanveer , on 2011-04-20 00:48 +0500, wrote : > Hi Ruslan Zakirov. > > I did check today, > > there were text as well as attachments, and mail received to RT previlleged > users as it is(text with attachments), but to non previleged users, text is > stripped and only attachments are sent by RT (This transaction appears > to have no content > ) :( > > it is quite surprising me. any help ?
It only happens when we use Special html header explained here: https://github.com/bestpractical/rt/blob/rt-3.8.7/docs/templates.pod#Special_Headers in our correspondence template.