--- On Mon, 1/31/11, Kevin Falcone <falc...@bestpractical.com> wrote:
> > http://img825.imageshack.us/img825/4595/dashboardo.png > > > > From the setup above, I suspect I should > get a daily list of "new and open" tickets at 18:00 > > GMT. (technically it's "new OR > open", but the search does return both new and open > tickets) > > > > If I go to manage my Dashboard, and click > on the Name: ticket reminder, I do get the list of > > "new and open" tickets. > > > > Is there maybe some global permission > preventing me from performing this? > > Did you install the cronjob as documented in README? > > -kevin > Sorry! I did not see that part. I was using the following link/pdf: http://bestpractical.typepad.com/files/dashboard-notifications-a-quick-introduction-3.pdf referenced in: http://blog.bestpractical.com/page/3/ Which did not mention the cron part, but I see that it's mentioned in the original documentation as part of the setup. Thanks for the update though. It worked. Looks like I'm all set now!